Fixes / Access & platform

Grok Bot blocked by Legacy Privacy Mode

Grok Bot requires a supported Cursor data setting. Before changing Legacy Privacy Mode, check the account-wide data impact and decide whether to use a separate account.

Short answerGrok Bot requires cloud data storage. Accounts on Legacy Privacy Mode must switch to a supported Cursor data setting. Before you do, understand that this changes what Cursor retains for your account, not just for Grok Bot; review with whoever owns your data policy.

What the message means

Grok Bot keeps memory, files and run records in the cloud. Legacy Privacy Mode was designed around not retaining account data, so Grok Bot cannot run while that mode is active.

This is not a Bot-level setting. Changing it affects the Cursor account.

Do not change it immediately

First find out why the account uses Legacy Privacy Mode. Your company may have selected it because of client-code confidentiality, a contract or an internal compliance rule.

Answer these questions:

  1. Who owns the Cursor account and its data policy?
  2. Does the account contain client or confidential code?
  3. Did anyone promise that this account would use Legacy Privacy Mode?
  4. What does the currently supported setting retain, and for how long?
  5. Can Grok Bot use a separate account or Teams seat instead?

If you cannot answer these questions, stop and ask the account owner. Getting the Bot to open is not worth silently changing an account-wide data commitment.

Choose one of two routes

Route 1: use a separate Grok Bot account

Use a separate Cursor account or Teams seat with the supported data setting. Keep the privacy-mode account for coding.

This is the cleaner option when the existing account handles confidential code or has a policy that should not change.

Route 2: change the existing account setting

Use this route only after the account owner reviews Cursor's current privacy documentation and approves the change.

  1. Record the current privacy setting.
  2. Record who approved the change and why.
  3. Open Cursor privacy settings.
  4. Select the data setting currently supported by Grok Bot.
  5. Restart Grok Bot.

Verify the result

Confirm that Grok Bot opens on the intended account. Then run a test with non-confidential data before connecting files, repositories or business systems.

The fix is complete only when the account owner understands the data-setting change and the Bot runs on the intended account.

Security checklist

Reviewed 28 Aug 2026 · How we review guides · See changelog.